Alongside
our customers
Anna Spinato Company is the ideal partner in the world of wine and beverages, able to assist the customer from order to logistics, with efficient and punctual management. The company is committed to providing continuous support, from consulting in the choice of the most suitable wines to the needs of the market to planning and coordinating the shipments, ensuring that each bottle arrives at its destination in perfect conditions.
Real-time
feedback
The Anna Spinato Company team is distinguished by their prompt response to individual requests and are always available to provide detailed and accurate information to ensure maximum customer satisfaction.
360° assistance
360° assistance means that the company accompanies customers even after the purchase by offering attentive and personalised after-sales support. The support team is ready to handle any need, from requests for additional information to any logistical issues, maintaining a continuous and proactive relationship with the customer to support them throughout the purchasing process and beyond.
Shipment and product tracking
Anna Spinato Company guarantees complete shipment and product tracking. The supply chain controls begin in the vineyard and continue throughout the winemaking process up to the delivery and receipt of the bottles. This procedure is made possible thanks to the collaboration of highly specialised laboratories that carry out periodic analyses to verify the health of the raw material. Product monitoring continues with the support of forwarding agents and consultants who provide real-time updates on the status of deliveries, ensuring transparency and security. This service allows customers to accurately plan the receipt of goods, minimising waiting times and stock outages.
Document
management
The experienced logistics management team takes care of all paperwork and customs formalities, ensuring a smooth workflow. Accurate and complete documentation minimises delays and ensures that every shipment is in compliance with current regulations, for a fast and safe delivery.
Distributor support and training
The company offers a comprehensive information and support service to distributors, providing detailed documentation and continuous training. The sales team in collaboration with the marketing team ensures that distributors are always up-to-date on the characteristics of Anna Spinato’s wines, sales techniques and market trends.
Marketing and promotional material
An in-house marketing team is a guarantee for the distributor of quick, constant and knowledgeable support for the most useful advertising material in the effective promotion of Anna Spinato’s wines. This support is complemented by a wide range of tools including brochures, data sheets, digital activities, promotional materials for points of sale and support for distributors and salespeople at trade fairs or dedicated events. The indispensable goal is to facilitate the communication of the company’s brand values and the distinctive qualities of its products, helping distributors to become absolute leaders in offering Italian wines in their country or market.
Customised
services
Anna Spinato Company stands out for its ability to offer tailor-made services, adapting to the specific needs of each customer. From the customisation of labels and exclusive packaging to the creation of different formats, the entire team works closely with customers to create unique and customised solutions. A flexible and dedicated service, capable of satisfying individual requests and maximising the value of each product.
Labelling
and compliance
An experienced team takes care of every detail, ensuring that labels comply with international and local regulations, providing clear and accurate information. Ongoing and up-to-date collaboration with regulatory bodies allows the highest standards of quality and transparency to be maintained. This way, customers can be assured of receiving wines that are not only excellent, but also fully compliant with applicable laws, facilitating their distribution and sale in every market.
Family hospitality
Anna Spinato Company opens the doors of the company by offering an attentive, family-friendly welcome to international professionals. Engaging experiences, customised invitations and tailor-made programmes include guided tours of the winery and production areas. Each visit is designed to showcase the excellence of production processes and the quality of Anna Spinato’s wines, creating memorable moments and strengthening relationships with business partners.
